At Pawbaby Couch Cover, we are happy to offer FREE standard shipping on all orders.
Can I track my order?
Yes! Every order includes a tracking number and link, which will be sent to your email as soon as your package dispatches. Please allow up to 48 hours for tracking details to update.
Need to check your status? Track your order here
Will I be charged import taxes or duties?
Depending on your delivery destination, your order may be subject to local import duties and taxes. These charges are the responsibility of the customer. For specific details, please check with your local customs office.
What if my package is damaged, lost, or stolen?
We carefully inspect every item before dispatch to ensure quality. Once a shipment leaves our warehouse, Pawbaby Couch Cover is not responsible for items lost, stolen, or damaged due to carrier mishandling, nor for orders with incorrect delivery information provided at checkout.
If your package arrives damaged or goes missing, please file a claim directly with the shipping carrier. If you need assistance or order details to help with your claim, reach out to us at [email protected]—we’re always happy to help!